Microsoft Tech Brief: Driving Revenue Growth with AI-Powered Sales 

‍September 22nd @12:00 p.m.

‍Register‍

‍Virtual 

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Join this interactive Tech Brief to learn how sales leaders are increasing seller productivity, improving pipeline quality, and driving more predictable revenue with Microsoft Dynamics 365 Sales, Copilot, and AI agents.

Discover how Copilot and agents help summarize accounts and opportunities, accelerate meeting prep, and streamline follow‑ups directly in Teams and Outlook—allowing sellers to spend more time selling.

Additionally, you’ll explore how Dynamics 365 Sales connects data across Microsoft 365 and Power Platform so teams can act on customer signals from lead to closing, backed by enterprise security, governance, and responsible AI.

In this session, you’ll learn to:

•  Increase seller productivity by using Copilot to compile key account details, prepare for meetings, and draft follow-ups

•  Improve pipeline quality and focus with pre-built Sales AI agents that research, qualify, and prioritize leads

•  Eliminate organizational silos and improve data quality by connecting Dynamics 365, Microsoft 365, and Power Platform

This session is for sales and IT leaders who want to modernize CRM to drive revenue growth, improve seller productivity, and gain confidence in their pipeline and forecasts.

Who should attend:

•  Chief Sales Officers (CSOs)

•  Chief Revenue Officers (CROs)

•  Chief Operations Officers (COOs)

•  Chief Information Officers (CIOs)

•  Chief Technology Officers (CTOs)

•  Vice Presidents of Sales, Marketing, or IT

•  Sales, IT, and Customer Service decision-makers

During this Tech Brief, you’ll:

•  See lead-to-close scenarios using Copilot and agents in Dynamics 365 Sales

•  Learn where Copilot can help sellers work faster with better context in Teams and Outlook

•  Understand the data, security, and governance considerations for deploying AI in sales

You’ll leave with a clear view of how AI can help your sales organization close more deals, forecast more accurately, and keep sellers focused on high value work.

Here’s what you can expect:

Event Presentation

•  Market trends and sales challenges

•  Projected agentic value and Customer Zero insights

•  Sales transformation opportunity with AI

•  Use cases and solutions: Dynamics 365 Sales and Customer Insights

•  Customer evidence and demo videos

Click here  for the Microsoft Event Code of Conduct.

Disclaimer: Microsoft Tech Brief: Sales Transformation with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws.

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Microsoft Discovery Hour: Delivering AI-Powered Customer Experiences 

‍September 24th @12:00 p.m.

‍Register‍

‍Virtual

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Join us for a free Microsoft Discovery Hour to explore how Microsoft Dynamics 365 and Microsoft 365 Copilot empower organizations to deliver exceptional customer experiences using agentic AI.

Address today’s service challenges—rising case volumes, disconnected systems, and high attrition—by unifying data, automating workflows, and facilitating proactive, personalized support. Experience live demos and learn how Microsoft’s AI vision transforms service into a growth engine.

Who should attend:

⦁ Business decision-makers (Chief Customer Service Officers, Chief Experience Officers, Chief Operating Officers, Call Center Operations VPs, Customer Service VPs, Support Services VPs)

⦁ IT decision-makers (Chief Information Officers, Chief Information Technology Officers, Chief Technology Officers, Information Technology VPs)

⦁ Transformation champions (Chief Transformation Officers, Digital Transformation VPs)

⦁ Service and experience influencers (Call Center Directors, Customer Experience Directors, Service Support Directors)

During this event, you’ll:  

⦁ See how unified platforms and real-time data connect channels, resolve issues faster, and streamline service operations

⦁ Learn how generative and agentic AI drive measurable improvements in productivity, cost efficiency, and customer satisfaction

⦁ Gain firsthand insights into how Dynamics 365 and Copilot seamlessly integrate sales and service functions, empowering you to deliver exceptional customer experiences.

Here’s what you can expect:

EVENT PRESENTATION  

⦁ Agentic customer experience (CX) evolution  

⦁ Unified platform overview  

⦁ Field service innovation  

⦁ Measuring business impact  

⦁ Scaling agentic strategies

⦁ Q&A and closing remarks

Click here for the Microsoft Event Code of Conduct.

Disclaimer: Microsoft Discovery Hour: Delivering AI-Powered Customer Experiences is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws.